英文道歉信

时间：2021-07-20 13:26:51 道歉信我要投稿

有关英文道歉信模板十篇

　　现如今，我们常常要运用到道歉信，通过道歉信可以更好地表示陪礼道歉，消除曲解。你知道道歉信怎样才能写的好吗？下面是小编收集整理的英文道歉信10篇，欢迎大家借鉴与参考，希望对大家有所帮助。

有关英文道歉信模板十篇

英文道歉信篇1

游客朋友们：

　　首先我们真心感谢桅子花开、海星以及马来吸呀等几位网友给我们所提的意见，今年在政府论坛上有两封公开批评我们的帖子，说实在的，刚刚看到的时候，心里确实是堵得慌的，不高兴的，总觉得目前国内旅游市场大环境就是这个样子，大社不强，小社散差，从业人员服务意识、技能普遍不强等等，刚开始，我们确实给自己找了一些自我安慰的借口。

　　现在再认真思考这个问题，我们觉得，做为从业人员有责任、有义务，也必须为游客提供更为轻松、快乐的旅游时光。坦诚的说，今年7、8两个暑期月份下来，在我们质检回访过程中，所发现存在质量问题的，游客投诉到公司的也绝不仅此两例。

　　我们总结分析下来，存在质量问题的主要是散客出游群体，暑期质量问题一般容易出现在车辆空调不好，某些导游态度存在问题，以及住房条件较差等方面。目前旅行社的存在方式大体上分为三类，一类是组团旅行社，我们**就是这样类型的旅行社，面向终端客户收取客源;一类是地接旅行社，主要接待外地游客来本地旅游;第三类是同行批发旅行社，如扬州苏之旅旅行社，仪征旅行社同行受制于客源量问题，收到游客报名后，无法独立发团，只能交给这样的批发旅行社统一发团。这种现状就导至了组团旅行社对散客质量的掌控从很大程度上受制于同行批发旅行社，从某种程度上来说，仪征散客出游，选择哪家旅行社报名的差别是不大的，唯一的区别所在是旅行社经营者的思路，以及遇质量投诉后，规模大一些的旅行社对批发旅行社的.牵制能力会更强一些，仅此两点而已。

　　关乎旅游质量还有一个很重要的点，就是导游，景点美不美，全靠导游一张嘴。好的导游除了在讲解上会更为精彩外，对于游客心理的把握能力通常也会很强，会有较强的协调沟通能力，而目前导游的生存状态基本上都是以兼职为主，这种生存状态，也从很大程度上导致了其责任心的下降，因其兼职故而也缺少有效的服务技能培训。旅行社不是不想有自己的全职导游，而是因为旅游业的季节性特别强，旺季再多导游也不够用，进入12月份以后的3个月淡季对于小旅行社而言，可能1个导游都嫌多，这个微利行业人力成本应该是最大的成本了，所以这种季节性的特点也导致旅行社不敢、不能用过多的全职导游。我们公司目前全职导游有16名，在扬州地区算得上是规模庞大的一支导游队伍了，但也只能应对平常季节的客流量，遇上旺季，也只能望洋兴叹，比如贴子中所提到的西安团队，就是一个主要由兼职导游带队的团队。

　　从我们自身的角度来讲，我们必须认真反思这个行业，认真反思自已，如果不能真正将客户赢这个第一戒写到我们每个员工心里去，**旅行社终将被市场淘汰。从上周起，我们已经开始在竭尽全力探讨游客旅游体验的问题，我们希望尽快将我们的服务意识、服务技能，迅速从对人的服务，提升至对客户的服务。我们将尽已所能去改造现有的工作流程，我们相信，从我们做起，终将能够逐步改变旅游业的现状，终将实现给游客创造轻松快乐时光这个最终目标。当然，接下来可能还会有质量问题出现，还会有游客投诉，但我们会以最好的状态，迅速处理这类的质量问题，给游客一个尽可能满意的答复。

英文道歉信篇2

Dear counselor, miss li:

　　Today, I am sending you this apology with regret and regret. I think it's really inappropriate for me to skip class. I decided not to skip class. I hereby apologize to you for the apology.

　　Not long ago, I entered university, I should redouble my efforts in learning, but I failed to live up to the teachers, parents and students trust, I missed a good freshman study time.

　　Although I did not skip school to go home, but stayed on the road to play for a long time, because of May Day, I missed three days of study time. So I wasted all my precious study time, but I didn't really want to go to school.

　　As for my mistakes in skipping classes, I know the teachers are very angry. The teacher carefully prepared the class, are paid hard sweat. It's a great loss to my life.

　　Excuse me, counselor Li, I've made a serious mistake in principle this time. An error has occurred, so I must in the next period of time to make up for.

　　This:

　　So sorry!

　　XXXX XX XX

英文道歉信篇3

　　Dear Sir or Madam:

　　The Management of China World Hotel wish to extend its sincerest apologies for the inconvenience you were caused as we were unable top accommodate you on your arrival. This is not the normal manner in which we handle our guest's reservation and we regret any undue inconvenience you were caused as result.

　　We hope you found the accommodation at Beijing international hotel on August 19 to be satisfactory. We regret that owing to your schedule of this visit, you were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us will be comfortable one.

　　Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y welcoming you back to China World Hotel soon.

　　With renewed apologies.

　　Yours Sincerely

　　Alfred Zhuang

　　Front Office Manager

　　Mr. Ulrich Niemann.

英文道歉信篇4

　　Dear Miss Nancy,

　　Much to my regret I was unable to keep my promise to attend your birthday party last Saturday, owing to the fact that my little son was suddenly taken ill early that day.

　　Hoping to see you soon.

　　Truly yours,

　　Tom

　　亲爱的南希小姐：

　　小儿上周六突然生病，因此未能应约赴生日宴，殊觉抱歉，希原谅，再见。

英文道歉信篇5

　　Dear ,

　　Good day my friend!

　　First,I should apologize for the inconvenience we caused for you,because of the quality of our products.There is no any excuses.but I think you should know what exactly happened.

　　You have witnessed the superb quality of our goods ,when we made conclusion on the previous orders.but recently because the negligence of our supplier ,they use unskilled worker to make

　　production.It also annoyed me when I was told this matter from our supplier when I made investigation regarding this matter.Now the only thing we can do is to make up the lost of this time,the

　　supplier have promised us things like this will never happen again ,or eals we can terminate our cooperative relationship right away.

　　I woulld like to extend my sincere apologise for the inconvinence we caused for you.

　　Best Regards!

英文道歉信篇6

　　Dear ______,

　　I am writing this letter to apologize to you for my failing to .

　　The reason is that ______ . I am sorry that I cannot finish in time, but is it possible that I make up the loss by ? If so, I will put everything else aside to .

　　I do hope that you can understand my situation and accept my apology.

　　Yours sincerely,

英文道歉信篇7

　　Dear Mr. Harrison,

　　Thank you for your telephone call of 18 May 20xx.

　　I am extremely sorry for the delay in sending the sample shirt to you. It was late because David Murray, our Production Manager, has been sick for three weeks. The sample, is now on its way and you should get the sample within three days.

　　I apologies again for the delay and I hope the sample will meet with your satisfaction.

　　Your sincerely

英文道歉信篇8

　　Dear Janet,

　　I am sorry to tell you that I won’t be able to come this afternoon because I have to go to the airport at 2:00 p. m. to meet an overseas visitor from Australia. I really have kept our date in my mind all these days. However, I received my boss’s e-mail this morning and he asked me to go to the airport to meet one of his friends from abroad. It’s sudden and urgent and I must go. Please forgive me. Would you please ring me up to make another time?

　　Yours,

　　Tom

英文道歉信篇9

　　Dear Ms.Dong,

　　Good days to you!I am writing to appologize for missing your classes recently. I slept not well last night , and I didnt hear my alarm clock , so I cut classes in the morning. I have been regretted for what Ive done,and make a decision that I will not be absent in your class from now on.I promise that I will try my best to be a good student and never bring you any trouble.I have the confidence that Ill surely be interested in your lessons in near future through my endeavor in study.I will catch up with my classmates not before long.Hoping you could trust me.

　　Please accept my sincere appologize.Thank you!

　　Sincerely yours,

　　Li Cheng-long

英文道歉信篇10

　　Letter of Apology

　　Ⅰ. Sample Study

　　Sample I

　　Dear Susan,

　　I’m very sorry that I was out when you came to see me yesterday evening. I’m afraid I’d gone to the pub with some friends and didn’t get back until 12 o’clock. I wish I had known you were in Luoyang as you could have come with us. It would have been a good introduction to the night life!

　　Anyway, I will call on you at 10 o’clock on Saturday morning at your hotel. We can have the day together, if you have nothing else planned? I’ll show you some of the places of interest that you may not have seen.

　　Please let me know if you will be available on Saturday morning.

　　Best wishes

　　Chen Cheng

　　Sample II

　　Dear Mary,

　　I’m very sorry for not having replied to your July 6th letter sooner. When your letter arrived, I was in Beijing. As my secretary couldn’t forward it to me, it has been lying on my desk until I got back.

　　Thank you for all your news. It is good to know that your company has agreed to sign the contract to continue the cooperation with us. And we surely will have a bigger success in the near future.

　　Look forward to catching up and once again apologize for the delay.

　　Sincerely,

　　Tom

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